Role

Floor Manager

Salary Range

₹ 30000- ₹ 40000

Skills Required

Description

We are looking for a Floor Manager to ensure all daily activities run smoothly and efficiently. Floor Manager responsibilities include following and execute SOP's & Policies set by the management and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a Excellent dining experience for our guests. Responsibilities Research new wholesale food suppliers and negotiate prices Calculate future needs in the outlet and place orders on approval, as needed Manage and store vendors’ contracts and invoices Coordinate communication between front of the house and back of the house staff Prepare shift schedules Process payroll for all restaurant staff Supervise kitchen and wait staff and provide assistance, as needed Keep detailed records of daily, weekly and monthly costs and revenues Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms) Monitor compliance with safety and hygiene regulations Gather guests’ feedback and recommend improvements to our menus Requirements and skills Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry Familiarity with restaurant management software, Good math and reporting skills Customer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus

Special Requirements

- Diploma/Degree in hospitality is a MUST - Excellent command of written and Oral communication is a MUST